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From ground-floor shopfronts to 50-storey towers, we use the safest access method for every building — rope access, EWP, or water-fed pole. WHS compliant, fully insured, and free onsite quotes.
Request your free estimate!
Why Window Cleaning Matters
Professional window cleaning, carried out at the right frequency with the right equipment, protects your glass investment and extends its serviceable life by years.
months recommended clean interval for most commercial buildings
weeks recommended for coastal, CBD, or construction-adjacent buildings
Access Methods Explained
The method we use depends on your building’s height, facade design, ground-level access, and site-specific safety requirements. Here’s what each method covers.
Ground to 3 Storeys
Telescopic carbon-fibre poles with purified water delivery. The most efficient method for low-rise and mid-rise buildings with accessible facades.
3–10 Storeys
Boom lifts or scissor lifts providing stable, safe access to mid-rise buildings. Requires clear ground-level access around the building perimeter.
10+ Storeys
Certified rope access technicians suspended from roof anchors. The standard method for CBD high-rise towers, heritage buildings, and complex facade geometries.
Glass Protection
Understanding what causes glass degradation helps you choose the right cleaning frequency and method. These are the four most common causes of permanent window damage in Melbourne commercial buildings.
Melbourne's water contains calcium and magnesium. When water evaporates on glass — from rain, sprinklers, or AC units — it leaves white mineral deposits that become harder to remove the longer they're left. Routine cleaning with appropriate descalers prevents permanent etching.
Melbourne's ongoing construction activity deposits silica-rich particles on glass. When these are rubbed dry or cleaned with wrong equipment, they microscopically scratch the surface, reducing clarity and UV performance over time.
Buildings near Port Phillip Bay, Docklands, or Williamstown face accelerated salt deposit build-up. Salt is mildly corrosive on glass and aluminium frames. Buildings in these areas should clean their glass every 6 to 8 weeks to prevent long-term surface damage.
Prolonged UV exposure without regular cleaning accelerates surface oxidation on coated glass. This manifests as a foggy or cloudy appearance that is difficult and costly to reverse. Regular cleaning removes the oxidising contaminants before they penetrate the coating.
Who We Work With
Our window cleaning teams are experienced across every commercial building category, each with its own access challenges and scheduling requirements.
Use this comparison to understand the key differences between our three primary access methods before your onsite assessment.
| Feature | Water-Fed Pole | EWP / Boom Lift | Rope Access |
|---|---|---|---|
| Suitable Building Height | 1–3 storeys | 3–10 storeys | 10+ storeys (any height) |
| Ground Access Required | ✓ Minimal | ✓ Clear perimeter needed | ✗ Not required |
| Heritage / Complex Facades | ✗ Limited | ✗ Limited | ✓ Fully adaptable |
| Chemical Use | ✓ Purified water only | Eco-safe detergents | Eco-safe detergents |
| Site Disruption Level | Very low | Moderate | Low |
| SWMS / Safety Docs Provided | ✓ | ✓ | ✓ |
| After-Hours Available | ✓ | ✓ | ✓ |
Not sure which method applies to your building? We’ll assess it for free — book an onsite inspection
Safety Standards
Working at height requires more than equipment — it requires a culture of risk management.Every high-rise job we undertake follows a strict safety framework.
A site-specific Safe Work Method Statement is prepared before any elevated work begins. Copies are available to your site manager on request.
All rope access and EWP operators hold current industry licences. No unlicensed staff are permitted to work at height on any site.
Every rope access technician operates with a primary and independent backup fall arrest system. This is non-negotiable on every job.
Before cleaning starts, our team conducts an onsite risk assessment reviewing roof anchor points, weather conditions, and pedestrian exclusion zones.
We reschedule high-rise cleaning in unsafe wind, rain, or lightning conditions. Client notification is given immediately with a rescheduled date.
We visit your building to assess facade access, anchor points, building height, surroundings, and the most appropriate cleaning method. This is provided at no charge.
You receive a written quote covering scope, method, safety documentation, scheduling options, and transparent pricing. No hidden charges or ambiguity.
Our team arrives on-site, conducts a final risk assessment, sets up exclusion zones where required, and briefs your facilities manager before work begins.
We clean in a methodical, zone-by-zone sequence — ensuring no area is missed and all glass, frames, sills, and mullions are addressed as specified in the scope.
A supervisor reviews all cleaned surfaces before the team leaves. Any streaks, missed spots, or watermarks are corrected before we sign off on the job.
We provide commercial cleaning services near you — covering Melbourne CBD and all major suburbs.
How Boost Commercial Cleaning Melbourne Streamlined Operations and Increased Client Satisfaction by 35% — View All Reviews
Rope access (abseiling) is used on tall buildings where attaching an elevated work platform is impractical — typically above 10 storeys or on complex facades. EWPs (cherry pickers or boom lifts) are more suitable for mid-rise buildings with clear ground access. We assess each building and recommend the safest, most efficient method at no charge.
Every 3 to 6 months is the standard recommendation for most commercial buildings. Buildings near coastal areas (Docklands, Williamstown, Brighton), active construction zones, or heavy traffic corridors may require cleaning every 6 to 8 weeks due to accelerated mineral, salt, and dust build-up.
Yes. Our rope access team is trained and certified for high-rise buildings of any height. We carry full public liability insurance and WHS-compliant Safe Work Method Statements for every job, and can provide documentation to your building management in advance.
Incorrect cleaning methods — particularly abrasive scrapers, high-pressure water on unsealed frames, or harsh chemicals on heritage glass — can scratch or damage older surfaces. Our team conducts a pre-clean inspection and uses the appropriate technique for your window type, including specialist heritage glass protocols.
We monitor weather conditions and will contact you to reschedule if conditions make the clean unsafe or would compromise results. There is no additional charge for rescheduling due to weather. For high-rise rope access, we do not proceed in winds above 50km/h or during lightning activity.
Yes. We offer bundled pricing when combining window cleaning with carpet steam cleaning, end of lease cleaning, or high-pressure washing. This is particularly cost-effective for businesses preparing for a lease handover or post-construction inspection.
